Question 1

How do I purchase a course or coaching?

Accepted Answer

Choose a course or coaching on the site, click «Buy» and complete the payment. After payment you will get access in your account and by email.

Question 2

How do I get access after payment?

Accepted Answer

Access opens automatically. You can watch courses and work with materials in your account in the «My purchases» section. For coaching, the author will contact you according to the program.

Question 3

Can I get a refund?

Accepted Answer

Yes. We have a refund policy: an easy full refund within 14 days if you have not started watching the course or have not received the main service. After access opens, the purchase is a license to the recordings; a later change of mind is reviewed under the Refund Policy (granted access, used term, watched volume) and mandatory consumer law. Details are in the Refund Policy.

Question 4

How do meal plans work?

Accepted Answer

After purchase you get access to the meal plan: daily menus, recipes and recommendations. You can use it in the app or on the website in your account.

Question 5

What payment methods are accepted?

Accepted Answer

We accept card payments (Visa, Mastercard, MIR) and Apple Pay. Payment is processed securely through our payment partner.

Question 6

I have a question not listed here

Accepted Answer

Write to us at support@fitspace.app or use the Contact form. We usually reply within 1–2 business days.

Question 7

What fitness courses are available on FitSpace?

Accepted Answer

You can browse video-based workout programs for strength, mobility, posture, HIIT, low-impact training, healthy back work, Pilates, and home workouts. Course pages show the author, goal, level, duration, previews, reviews, and a day-by-day or block-based structure before you buy.

Question 8

How does online coaching work on FitSpace?

Accepted Answer

Coaching packages can include a personal plan, intake questions, regular check-ins, progress review, and in-app chat with your trainer. This is useful when you need exercise adjustments, accountability, or nutrition feedback rather than a fixed self-paced course.

Question 9

Can I buy a meal plan without a trainer?

Accepted Answer

Yes. Ready-made meal plans can be purchased separately and include daily menus, recipes, macro targets, and shopping guidance where provided by the author. Many users pair a meal plan with a workout course when they want both training structure and nutrition structure.

Question 10

How do I get started with FitSpace?

Accepted Answer

Create a free account, open the catalog, compare goals, level, author profile, reviews, price, and access terms, then purchase the course, meal plan, or coaching package that matches your current routine.

FitSpace — workouts, nutrition & coaching from trainers